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The original door to door sales people made me feel at ease in explaining the free estimate and explanation of services. The sales person who came in and did the estimates was amazing! He put my mind at ease in regards to the legitimacy of the company.
This may not seem like much, but when you're already spending $14,000+ it's not something you want to hear. My initial install date was mid August, but they cut a window with an arch incorrectly, so day one starts with a warranty claim to get the correct window. The second visit to replace the arch window was done in mid-September, but they cut the exact same arch which was incorrect again. Today, October 11th, they showed up to do the final install of the arch and it was surprisingly correct. After getting the final window installed I mentioned to the workers that I was told my windows would be cleaned afterword since they weren't on any of the prior visits. I was put on hold and when they came back they lied and said this conversation never happened and that I was wrong.
Power Home Remodeling complaints 79
From walking into hot chocolate 5k convention, every single person was knowledgeable, respectful, and cared about what our house needed. Walking us through every step, showing us everything that could work and wouldn't work. As new homeowner, we have many things to learn, and this company has great employees that cared about our home as if it was their own. Our moderators read all reviews to verify quality and helpfulness. Yes, Power Home Remodeling offers free project estimates. All statements concerning insurance, licenses, and bonds are informational only, and are self-reported.
We have our pens in hand and are ready to sign the cancellation form. Power Home is a great company and I've been completely happy with my experience. Over 2 years, I replaced all my windows with Power and immediately saw a difference in comfort in my home, both winter and summer. Every person has been professional and a joy to work with from the installers to the inspectors to the sales team. I highly recommend Power Home Remodeling! Most discussed complaints For more info on common window sales tactics check this section.
Very professional organization from…
The Simonton can be installed at around 420 per window. If for some reason you decide to buy their product and want to cancel good luck with that. They say they are sending out a currier with the paper work for you to sign its just another rep to try and get you not to sign. Ask one of their reps what they pay for the windows they use, its about $130.00 per window. Also they will tell you their installers are all Power employees they are not they are subcontractors.
We would definitely hire them again for another project. Job was completed on time and professionally installed. Although one window frame was cracked but the lead tech said he would order window and come back and install. The installers were prompt and courteous. As a retired electrician I was impressed with the solar installation, and the windows are beautiful. 5 sunroom and 2 bathroom windows were replaced with new hurricane windows.
Their lifetime warranty
Co-CEO’s Asher Raphael and Corey Schiller are operators of the highest order. Google online for “Power HRG Holiday Party” and you’ll see where your hard-earned money is going. Don’t believe the “Best Workplace” nonsense - it’s all from young employees eager to drive a Porsche like the company officers obtained on the backs of you and your vulnerable family. Our Homeowners Association, Woodbridge Crossing HOIA, has two signs posted at the entranceway to notify all visitors that door-to-door soliciting is not allowed. This definitely is not the practice of a reputable company. The software and performance of the Govee Smart Plug is where the redeeming qualities lie.
I know that from my single experience, no anyone else’s sharing. 92% of Power Home Remodeling employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Power Home Remodeling 3.9 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.
We had a separate install day for the front door and once again the man was professional and courteous and did a wonderful job with the installation of the door. He also helped with looking at the front and the back outside and inside door framing and helped me make some decisions there. The woman came who came out to do the final inspection was amazing and we went ahead and signed up to have the back door done too. She was able to save me over $3000 for the back door installation. I do not have one complaint about this company, their staff, or their products. The team had our eleven windows installed in 4 1/2 hours and they were hard working and polite as well as professional in every way, answering any questions, we had.
We were provided a "sign right now" price and a "after he left, good for one year" price. We turned him down a few times and he kept coming back with discounts that he could apply to lower the "sign right now" price. The "after he left, good for one year" price was never discounted.
The windows and siding look beautiful; however I have had major issues with the French Doors since the install 18 months ago. Power Home Remodeling has been out to look at the French Doors 7 times since then, they have... I purchased windows and doors through your company June of 2021 I have had defective windows and a door since purchased products. I started having issues in September of 2021. Power does not commit to their appointed time and day to come and install my window.
Installers were polite and professional. I already got two estimates from the local boys, and will get a third this Spring. I don't need a shady company out of Chester, PA. 10 years after the initial posy and you reply with a comment to take down their post? I probably would have never seen this person's complaint if it didn't have recent activity on it.
The staff explained in full detail the job that was being done. The windows they replaced were high quality. They explained all the steps of installation.
Dispite some unforeseen issues during install due to the age of the property, the issues were able to be worked out and corrected and looks beautiful once completed. The overall process was very straight forward. The teams kept me updated at every step of the project.
He was polite and courteous as well as enthusiastic about the company itself. Then we had install day and everyone was professional and cleaned up after themselves very well with no damage to the home. Thank you for taking the time to write this review. We are incredibly sorry to hear about the concerns you have regarding your recently installed project. We sincerely apologize for the any undue frustration this has caused you and would love to work with you to get these issues resolved as quickly as possible.
One window was missing and one window was broken. The installer told me I had to sign off so that the “fix” could be handled in a few weeks. The missing window was installed in April.
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